🚚 Shipping Information
Fast, reliable delivery across Canada. Here's everything you need to know about how we ship your order.
How We Ship
Canada-Wide Shipping
We ship to all provinces and territories across Canada. From Vancouver to Halifax, we've got you covered.
Carefully Packaged
All products are securely packaged to ensure they arrive in perfect condition, especially lithium batteries and motors.
Order Tracking
Once your order ships you'll receive a tracking number so you can follow your package every step of the way.
Fast Processing
Orders are processed within 1–3 business days. You'll receive a confirmation email as soon as your order ships.
Real-Time Support
Have a question about your shipment? Contact us via WhatsApp or email and we'll respond within 24 hours.
Safe & Compliant
All lithium batteries and electric vehicles are shipped in full compliance with Canadian transportation regulations.
Estimated Delivery Timeframes
| Product Category | Estimated Delivery | Notes | Status |
|---|---|---|---|
| 🚲 Electric Bicycles | 1–2 Weeks | Tracked shipping included | Fast |
| ⚡ E-Bike Conversion Kits | 1–2 Weeks | Tracked shipping included | Fast |
| 🔋 Lithium Battery Packs (Standard) | 1–2 Weeks | Compliant packaging required | Fast |
| ⚙️ Hub Motors & Controllers | 1–2 Weeks | Tracked shipping included | Fast |
| 🛴 Electric Scooters | 1–2 Weeks | May require freight delivery | Fast |
| 📊 Displays, Throttles & Accessories | 1–2 Weeks | Tracked shipping included | Fast |
| 🏍️ Electric Motorcycles | 40–50 Days | Direct import, freight shipping | Allow Extra Time |
| 🔋 Large Battery Packs (40Ah+) | 40–50 Days | Direct import, special handling | Allow Extra Time |
| 🏔️ Enduro Electric Motorcycles | 40–50 Days | Direct import, freight shipping | Allow Extra Time |
Important Note on Delivery Times
Delivery timeframes are estimates and may vary depending on your location, carrier delays, customs clearance, and seasonal demand. Electric motorcycles and large battery packs are sourced directly from our international suppliers and require additional transit time. We'll keep you updated throughout the process.
Order Tracking Process
Once your order is placed we keep you informed every step of the way.
Order Placed
You receive an order confirmation email immediately
Processing
Order prepared & packaged within 1–3 business days
Shipped
Tracking number sent to your email once dispatched
Delivered
Package arrives at your door — enjoy your ride!
Local Pickup Available in the GTA
Based in Scarborough, Ontario — local customers in the Greater Toronto Area may arrange in-person pickup for eligible orders. Prior approval required.
- Available for GTA customers only
- Must be arranged in advance via WhatsApp
- Subject to approval at Camytrade's discretion
- Bring your order confirmation
📍 Our Location
Have a Shipping Question?
Our team is ready to help with any questions about your order or delivery.